Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to flag a concern about responsible gambling resources, this is the right place to reach us. The team behind American Casinos reviews and maintains every page on this site, and we take reader feedback seriously.
How to Reach Us
You can contact the American Casinos editorial team directly by email. We aim to respond to all enquiries within two business days.
Email: [email protected]
Please include as much detail as possible in your message — for example, the page or casino you are asking about — so we can get back to you with a useful answer rather than a request for more information.
What We Can Help With
- Editorial questions — queries about how we research and rate online casinos, including our methodology for assessing free spins offers, bonus terms and withdrawal processes.
- Factual corrections — if you believe any information on the site is out of date or inaccurate, let us know. Bonus offers and casino terms change frequently, and we welcome corrections from readers who spot discrepancies.
- Responsible gambling concerns — if you are worried about your own gambling or someone else's, our responsible gambling page lists support organisations available to US players. You are also welcome to email us and we will point you to the right resource.
- Technical issues — broken links, pages that will not load, or anything else that is not working as expected on the site.
- General enquiries — anything else related to the site or its content.
What We Are Not Able to Help With
American Casinos is an independent comparison and review website. We do not operate any of the casinos listed here, and we are not able to:
- Resolve account disputes with individual casinos — you will need to contact the casino's own support team for that.
- Process withdrawals, verify accounts or adjust bonus balances on any platform.
- Provide legal or financial advice.
If you have a complaint about a casino's conduct, contact the casino directly in the first instance. If the matter is not resolved, you can escalate to the relevant state gaming regulator for your jurisdiction.
About the Team
American Casinos is edited by Elena Pierce and a small team of writers who research and verify the casinos, free spins offers and bonus terms featured on this site. We do not claim to have deposited or played at every casino we review; our assessments are based on documented research into licensing, terms and conditions, game libraries, banking options and player feedback. For a fuller picture of how we work, see our about us page.
We earn commission when readers follow links from this site and sign up with a casino. That commercial relationship does not determine our rankings or ratings — casinos are assessed on their merits, and every write-up includes genuine limitations alongside the positives. Our terms and conditions cover this in more detail.
Responsible Gambling — Always Worth Mentioning
If gambling has stopped being enjoyable, or if you are spending more than you can afford, please reach out for support before contacting us about anything else. The National Problem Gambling Helpline is available 24/7 at 1-800-522-4700. You can also visit the responsible gambling section of this site for a full list of tools and organisations that can help, including self-exclusion programmes and state-specific services.
Remember: you must be 21 or older to gamble online in most US states, and you must be physically located within a state where online gambling is legal at the time you play.